Privacy Policy
Last updated: January 15, 2024
Your privacy is important to us. This Privacy Policy explains how Plotika ("we," "us," or "our") collects, uses, and protects your information when you use our interactive storytelling platform and mobile application.
1. Information We Collect
1.1 Personal Information
When you create an account or use our services, we may collect:
- Account Information: Name, email address, username, and password
- Profile Information: Profile picture, bio, and preferences
- Contact Information: Email address for communications
- Authentication Data: Information from third-party sign-in services (Google, Apple)
1.2 Content and Usage Data
- Stories and Content: Stories you create, choices you make, and content you publish
- Reading Activity: Stories you read, paths you choose, bookmarks, and reading progress
- Interactions: Comments, ratings, collections, and social interactions
- Usage Analytics: How you use our app, feature engagement, and performance metrics
1.3 Technical Information
- Device Information: Device type, operating system, browser type, and mobile device identifiers
- Connection Data: IP address, internet service provider, and connection timestamps
- App Performance: Crash reports, error logs, and performance diagnostics
- Location Data: General location information (country/region) for content localization
2. How We Use Your Information
2.1 Service Provision
- Create and maintain your account
- Provide AI-powered story generation and suggestions
- Enable story creation, editing, and publishing
- Facilitate community features and collaborations
- Sync your data across devices
2.2 Personalization and Recommendations
- Recommend stories based on your preferences
- Customize your reading experience
- Provide personalized AI writing assistance
- Show relevant content and features
2.3 Communication
- Send account-related notifications
- Provide customer support
- Share platform updates and new features
- Send marketing communications (with your consent)
2.4 Platform Improvement
- Analyze usage patterns and trends
- Improve AI algorithms and recommendations
- Debug and optimize app performance
- Develop new features and functionality
3. Information Sharing and Disclosure
3.1 Public Content
When you publish stories or engage in community activities, this content becomes publicly visible to other users. This includes:
- Published stories and their content
- Public comments and ratings
- Profile information you choose to make public
- Community contributions and collaborations
3.2 Service Providers
We work with trusted third-party service providers who help us operate our platform:
- Cloud Infrastructure: Supabase for database and authentication services
- AI Services: OpenAI and other AI providers for content generation
- Analytics: Privacy-focused analytics for app improvement
- Communication: Email service providers for notifications
- Payment Processing: Secure payment processors for premium features
3.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal process or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Investigate fraud or security issues
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security and Protection
4.1 Security Measures
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Strict access controls and authentication
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: Industry-standard cloud security practices
4.2 Account Security
- Use strong, unique passwords
- Enable two-factor authentication when available
- Regularly review your account activity
- Report suspicious activity immediately
5. Your Privacy Rights and Choices
5.1 Account Management
- Access: View and download your personal data
- Update: Correct or update your information
- Delete: Request deletion of your account and data
- Export: Export your stories and content
5.2 Privacy Controls
- Control who can see your stories and profile
- Manage notification preferences
- Opt out of marketing communications
- Disable data collection for analytics (where possible)
5.3 Regional Rights
Depending on your location, you may have additional rights under laws such as:
- GDPR (EU): Right to access, portability, erasure, and data protection
- CCPA (California): Right to know, delete, and opt-out of sale
- Other Local Laws: Rights as provided by applicable local privacy laws
6. Children's Privacy
Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
For users between 13-18 years of age, we encourage parental guidance and supervision when using our platform.
7. International Data Transfers
Our services are provided globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Other lawful transfer mechanisms
8. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:
- Account Data: Until you delete your account
- Published Content: Until you delete it or your account
- Usage Analytics: Aggregated data may be retained indefinitely
- Legal Requirements: As required by applicable laws
9. Third-Party Services
Our app may contain links to third-party websites, services, or integrations. This Privacy Policy does not apply to those third-party services. We encourage you to read their privacy policies.
9.1 Third-Party Integrations
- Social Sign-In: Google, Apple, and other authentication providers
- AI Services: Content generation and writing assistance
- Social Sharing: Platforms for sharing your stories
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our services
- Provide personalized content
- Ensure security and prevent fraud
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:
- Update the "Last updated" date
- Notify you through the app or email
- For material changes, seek your consent where required
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@plotika.app
- Support: help@plotika.app
- Mail: Plotika Privacy Team, 123 Story Street, Creative City, CC 12345
We will respond to your inquiry within 30 days of receipt.
Your Rights Matter: We are committed to transparency and protecting your privacy. If you have concerns about how we handle your data, please don't hesitate to reach out to us.